FAQ
Frequently Asked Questions
DESIGN
Our done-for-you web designs are already professionally created, which means there’s no long wait for custom development. Once payment is complete and you have your domain and hosting, we simply add your logo — and your site can be live in as little as 7 business days. Customization such as adding additional content or redesigning to match your exact brand colors is available as an upgrade if needed.
Because our done-for-you sites are already professionally designed, the launch process is quick. Once payment is complete and your domain and hosting are active, we simply add your logo and business details — and your website can go live in as little as 7 business days.
If you choose additional customization, the timeline will vary based on the scope of the upgrades, and the launch date will be adjusted to accommodate the extra work.
Our base designs are already targeted and tailored for each industry and audience, so they work right out of the box. For clients who want their own brand colors and style, we’re happy to make those adjustments as an upgrade. Please see our Services page for all available upgrades.
Our done-for-you websites are ready to go with professional, market-targeted designs, so most clients won’t need changes. If you’d like your own branding or layout adjustments, we offer upgrades for design changes. Any redesigns need to be agreed upon in writing at the start of the upgrade so we can stay on track and deliver exactly what you want before the launch.
You can always add new features after purchase through our upgrade options. If you’ve already purchased an upgrade, any additional features need to be agreed in writing on as part of that upgrade to keep everything organized and avoid surprises. This helps us deliver exactly what you want without confusion or delays.
Once a design is purchased, it cannot be exchanged for another. Each of our sites is built differently, tailored for specific industries and markets, and comes with its own features and costs. This is precisely why we offer a live demo — so you can explore your chosen design and feel confident it’s the right fit before you buy. However, if you’d like changes or additional features for your chosen design, we do offer upgrade options — please see our Services page for details.
Our done-for-you sites already include professionally written, industry-specific text and sample images — all you need to do is add your logo, business name, and basic team photos. Minor tweaks like this are included in your purchase.
If you want major changes, additional pages, or fully customized copy and images, we offer upgrades to handle those. This keeps your site launch smooth and ensures your design stays market-focused and high-quality.
No problem! Each of our done-for-you site comes with ready-to-use, industry-specific text and images. Your site can go live in less than a week with just your logo and business name added.
Need extra content or a full rewrite? That’s available as an upgrade, so your site still launches fast without waiting for content to be created. Check out our Services page for all of our available upgrades.
Yes! Logo and brand identity design is available as an upgrade. Check out our Services page for all of our available upgrades.
We focus on keeping our done-for-you websites simple, cost-effective, and easy to manage. Some designs include ordering with cash-on-delivery (COD), which works perfectly for most startups and small businesses. Full e-commerce sites are more expensive for clients, require ongoing management, and so we are not offering them at this time — but, based on cost-effectiveness and genuine client demand, we may consider adding them as an upgrade in the future.
All of our done-for-you websites are fully responsive, meaning they look and work great on any device — phones, tablets, or desktops. No upgrades needed.
DEMO
Absolutely. You can book a live demo, and we’ll walk you through the design(s) you’re interested in — page by page — so you know exactly what you’re getting before you buy.
Yes. Right now, demos are completely free.
Each client gets one live demo session, and you can preview up to three designs in that session.
We want you to feel confident and happy with your choice before making a purchase.
Our demo sites are fully working designs, and during your walk-through we will guide you through the pages so you can see the layout, navigation, and overall flow exactly as a real visitor would.
Some advanced elements — like newsletter setups, login areas, booking systems, or ticketing modules — require your own business details, so those are configured after purchase. However, during the demo you’ll still see where they appear and how they function in the final site.
Yes — what you see is what you get. These are done-for-you websites, and the live demo shows a very accurate representation of the site you’ll receive.
Before launch, we simply replace the demo content with:
* your logo
* your business details
* your contact information
Our base designs are already tailored for each industry and audience, so they work beautifully right out of the box.
If you’d like us to match the design to your exact brand colors or style, that’s available as an upgrade. Please see our Services page for all upgrade options.
Our done-for-you websites are designed so most clients won’t need changes — they’re ready to go and built for your market.
If you do want changes such as:
* design adjustments
* new sections
* different features
* brand-focused styling
…. we’re happy to offer these as upgrades. Please see our Services page for all upgrade options.
Please note that any changes need to be agreed in writing at the start of the upgrade process, so everything stays clear, organized, and on track for launch.
Once a design is purchased, it can’t be exchanged for another — but you can always add new features to the design you chose through our available upgrades.
PURCHASE
Each purchase includes everything you need to get online quickly:
* A professionally designed website ready to launch
* Full setup and migration to your hosting (in simple terms: we move the site onto your hosting so it actually works live on your domain)
* Adding your logo, business name, contact details, and basic business info before launch
* A short PDF guide showing you how to download your site files from your hosting account whenever you need
Your website arrives functioning, live, and ready for customers — no downloading, installing, or tech work required. No tech stress or setup headaches.
Anything beyond the basics, such as customized branding, extra features, or unique layouts, can be added as optional upgrades if needed.
We keep things simple and affordable by including only what everyone actually needs. The base purchase does not include:
* Graphic design services
* Additional custom features or redesigns beyond the base package
* Monthly maintenance
Why?
Because we don’t believe in locking clients into ongoing fees or long-term contracts they can’t exit.
Some companies make money by forcing clients to keep paying for maintenance or hosting forever — we don’t.
You own your site and are free to choose:
– Who manages it
– Who maintains it
– Who edits it
– Which hosting company you prefer
You stay in control at all times.
Because true ownership matters.
If we bought your domain and hosting for you, then technically we would own your website, not you — and that defeats the whole purpose of owning DFY sites for life.
Think of it like this:
DIY website builders (Wix, Squarespace, Shopify, Weebly) are like renting a home.
You pay every month, and if you stop paying, everything disappears.Buying your own domain and hosting is like owning your home.
Even if you switch “electric companies” (hosting providers), the home is still yours.
Hosting simply covers the “utilities” — the power and space needed to keep your website online. Just like a real home, utilities are separate from ownership.
We do this because:
– You should be free to choose whoever you want for hosting.
– You shouldn’t be tied to us forever.
– You should have the power to move your site anytime
You fully own your website and domain from day one. Unlike DIY platforms where the site is effectively rented, your DFY site is yours to keep, move, or manage however you like. We handle migration to your hosting, but ownership always stays with you.
Absolutely — that’s one of the biggest advantages of owning a DFY website.
Your site belongs to you, so if you ever switch hosting companies, your website can move with you.
No restrictions.
No penalties.
No having to start from scratch.
This is something rented DIY platforms can’t offer.
Yes — there are many affordable and reliable hosting companies out there.
We are not affiliated with any hosting providers, so our recommendations are unbiased.
During your demo or before purchase, we’ll be happy to suggest the best cost-effective hosting options based on:
– Your site size
– Your country
– Your business needs
– Your budget
You get guidance to make an informed decision — without being locked into any provider.
You don’t need to download or install anything yourself. We fully set up your website on your hosting — this is called migration. Once your site is live, everything is stored safely in your hosting account, where you have full ownership and control.
You will also receive a short PDF guide with your purchase that shows you how to download your website files whenever you need them. This keeps everything secure, avoids technical stress, and ensures your site is truly yours from day one — just the way it should be.
No — we handle everything.
Migration and setup are included at no extra charge to you.
Your job is simple:
- Purchase your domain and hosting
- Send us your logo and business details
- Sit back and relax while we launch your site
No complicated installers. No tech skills needed.
We do the heavy lifting so you don’t have to.
Your website will be hosted on secure servers, and standard hosting backups will be in place. This ensures your site stays safe and recoverable, giving you peace of mind from the start.
Once payment is received and your domain and hosting are active:
* We add your logo and business information
* We complete migration and final setup
Your site can be live in as little as 7 business days.
If you choose any upgrades (extra pages, custom changes, branding, etc.), the timeline may be adjusted depending on the scope — but we’ll always confirm this upfront so you know exactly what to expect.
Because every business has different needs.
Some clients want:
* A simple one-page website
Others need:
* Multiple pages
* Extra features
* Custom branding
* Add-ons and optional upgrades
Since no two DFY sites are identical, listing a single price wouldn’t be fair or accurate.
Instead:
~ You explore a live demo
~ Choose any upgrades you want
~ Then we give you a tailored quote
This ensures:
– You only pay for what you need
– Prices stay fair for everyone
– You know exactly what your site will cost before you commit
– Clear, transparent, customized pricing — no surprises.
REFUNDS
No — our websites are digital products, not physical goods, and this is standard practice under all applicable state and international laws. That’s why we offer free live demos so you can see the design before committing.
We don’t offer refunds once an order is placed. To prevent buyer’s remorse, we highly recommend booking a demo first. This way, you can be confident in your choice before purchasing.
We have many happy customers, and our live demos exist so you can see and approve the design before purchase. If you’re not happy with the demo, there’s no obligation to buy. Our goal is to ensure you love your site from the start.
Providing your logo and business info is the client’s responsibility. If you want us to meet the standard 7-day launch, we’ll need those materials on time. You can request a timeline extension if needed, but refunds are not available — please make sure you’re serious about your investment before ordering.
No. The sites are fully prepared and delivered as described. Any additional work or upgrades is separate and non-refundable once a work order is signed.
PAYMENTS
U.S. clients can pay via credit cards. International clients can pay via Payoneer. A secure payment link will be provided for both.
Yes — full payment is required before we start the migration process. This ensures your site is delivered smoothly and avoids complications with partial access or incomplete orders.
Additional costs apply only if you choose upgrades — such as custom branding, extra features, or optional maintenance work. The base DFY website is complete and ready to launch.
You are responsible for your domain registration and hosting. These costs are usually annual, and can be reduced significantly if you purchase multiple years in advance. Compared to monthly DIY platforms, this is far more cost-effective. When you own a DFY site, your annual hosting and domain fees are often equal to or less than what many DIY platforms charge for just one month. This makes owning your site far more cost-effective in the long run.
UPGRADES
You can enhance your site beyond the base package by selecting from a variety of upgrades. These include design customizations, graphic design services, maintenance plans, blog setup, and booking or COD features.
Please note: full e-commerce sites are not currently available, though some booking and COD options can be added later as upgrades.
Check out our Services page for a full list of available upgrades.
No — moving from a one-page site to a multi-page site is considered a complete redesign and will cost as much as purchasing a new site. To avoid this, we highly recommend booking a live demo to see which design best fits your business needs before making your purchase.
Most upgrades are a one-time fee based on the work required. The only exception is ongoing maintenance plans, which do have a monthly recurring fee. This keeps your website flexible and ensures you only pay for what you need.
SUPPORT
Yes! We provide support to help with your site migration and getting your website live. This ensures a smooth launch with no technical stress. Ongoing monthly maintenance is available separately as an optional upgrade.
We include support for the launch period — from purchase until your site is fully live and functional. After that, any additional support or new tasks can be purchased as part of our maintenance or upgrade plans.
Support is available via email and online meetings if and when needed. This allows us to guide you step-by-step and address any questions about your site without requiring technical know-how.
Support requests cover anything related to launching your site, such as migration, setup, and basic adjustments. Anything beyond the launch period, or new features and customizations, are considered upgrades and are billed separately.
We respond promptly and within 24 hours to all queries related to your site migration and launch. After launch, any requests are handled as part of optional upgrades, based on urgency, ensuring your needs are met while keeping timelines clear.
Absolutely! Ongoing maintenance is available as an optional upgrade so you can choose the level of support you need after launch.
Maintenance requires additional time and fair compensation. More importantly, we believe:
* You should be free to choose whoever you want for maintenance.
* You shouldn’t be tied to us forever.
* You should have the power to change service providers anytime.